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How to maximise the performance of your existing systems
Free downloadCustom CRM Software
Audacia deliver innovative and scalable, bespoke CRM software systems that are fit for purpose and seamlessly integrated with other internal systems.
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Audacia delivered systems
Specialist Marine Consultants (SMC)
212,937
Transfers managed across wind farms for an award winning offshore solutions provider
Aptus Utilities
£2.5 million
Worth of stock managed for one of the UK’s leading multi utility providers
Techbuyer
190,052
Items of stock managed across 4 countries for a global leader in IT refurbishment
What we offer
Experienced CRM Development
We are experienced in bespoke CRM development, building systems that will help you manage every aspect of your sales and support life cycle; from sales pipeline forecasting to online customer feedback processes. From SME’s to large corporates, we specialise in bespoke CRM development that adds value at every level of the business, from increasing productivity within sales teams to providing analytical information to support decision making at a senior management level.
Workflow Management
Our custom CRM software systems are developed as cloud based solutions with multiple portals with role based security for a variety of user types; for example, customers, staff, partner companies, etc. Enabling you to manage workflows, both internally (i.e. across departments) and externally (i.e. customers, suppliers), with control and auditing of activity at every stage of the process.
Integrated CRM Systems
We can also build your custom CRM software upon existing software systems, for example, integrating with existing finance or ERP platforms to ensure operations are scalable and efficient, whilst removing the risks associated with maintaining an independent system.
Transparent Development
Our approach to software development is open and transparent, providing you with full visibility across projects. From participating in CRM planning sessions to reviewing backlogs & test results, you have the ability to select the level of engagement most appropriate for you and your business. Using standard platforms, such as Microsoft's Azure DevOps, you are able to track development progress, provide feedback, clarify requirements and suggest changes & additions to your custom CRM development project
They are a key business partner because of their high-quality work and its impact on our business. Our organisation believes that quality is key, and we’ve found that Audacia buys 100% into that. They always try to meet our requirements, no matter how challenging.
- George Thomson, Story Homes
Insights
Managing Tech Debt: Balancing Innovation with Maintaining Legacy
Emerging technologies, like AI and machine learning, are reshaping industries, offering new ways to innovate and drive efficiency. However, many organisations face a persistent obstacle to fully leveraging these advancements. In this article we discuss the ways to balance technical debt and legacy system maintenance with new technology adoption.
Leveraging Legacy Technology: Gaining the Benefits of Modern Tools and Technologies
Organisations are looking to capitalise on the potential value that innovative technologies and the accumulation of value-rich data can add. However, many face limitations in flexibility due to legacy technology. This article explores options and approaches for gaining the benefits of modern tools and technologies without the need for full-scale replacement or redevelopment of core legacy systems.
Implementing Engineering Principles: Ensuring High-Quality Software Delivery
Technical Director, Richard Brown, discusses how engineering principles can guide software development and testing teams to create reliable, scalable, and high-performing software solutions.
Audacia wins “Tech Team of the Year” at Leeds Digital Festival Awards 2024
Audacia wins Tech Team of the Year at the Leeds Digital Festival Awards 2024 in recognition for our ENGIE project team delivering an innovative renewable energy marketplace.
Talk To Us
As a first step in the process, we offer a free consultation around your current setup. We'll discuss your challenges and goals and see whether we could be a good fit for delivery.
