Custom CRM Software

Audacia deliver innovative and scalable, bespoke CRM software systems that are fit for purpose and seamlessly integrated with other internal systems.

National Institute for Health Research
British Gypsum
Police and Crime Commissioner
Audacia delivered systems
Specialist Marine Consultants (SMC)

Transfers managed across wind farms for an award winning offshore solutions provider

Aptus Utilities
£2.5 million

Worth of stock managed for one of the UK’s leading multi utility providers


Items of stock managed across 4 countries for a global leader in IT refurbishment

What we offer

Experienced CRM Development

We are experienced in bespoke CRM development, building systems that will help you manage every aspect of your sales and support life cycle; from sales pipeline forecasting to online customer feedback processes. From SME’s to large corporates, we specialise in bespoke CRM development that adds value at every level of the business, from increasing productivity within sales teams to providing analytical information to support decision making at a senior management level.

Workflow Management

Our custom CRM software systems are developed as cloud based solutions with multiple portals with role based security for a variety of user types; for example, customers, staff, partner companies, etc. Enabling you to manage workflows, both internally (i.e. across departments) and externally (i.e. customers, suppliers), with control and auditing of activity at every stage of the process.

Integrated CRM Systems

We can also build your custom CRM software upon existing software systems, for example, integrating with existing finance or ERP platforms to ensure operations are scalable and efficient, whilst removing the risks associated with maintaining an independent system.

Transparent Development

Our approach to software development is open and transparent, providing you with full visibility across projects. From participating in CRM planning sessions to reviewing backlogs & test results, you have the ability to select the level of engagement most appropriate for you and your business. Using standard platforms, such as Microsoft's Azure DevOps, you are able to track development progress, provide feedback, clarify requirements and suggest changes & additions to your custom CRM development project

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They are a key business partner because of their high-quality work and its impact on our business. Our organisation believes that quality is key, and we’ve found that Audacia buys 100% into that. They always try to meet our requirements, no matter how challenging.

- George Thomson, Story Homes

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Talk To Us

As a first step in the process, we can talk through your goals together to quickly determine indicative project timescales, budgets and review a high level plan for delivery.

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