We are committed to safeguarding the privacy of our website visitors and service users; in this policy we
explain how we will handle your personal data.
visit our website.
How we use your personal data
In this Section 2 we have set out:
the general categories of personal data that we may process;
in the case of personal data that we did not obtain directly from you, the source and specific categories
of that data];
the purposes for which we may process personal data; and
the legal bases of the processing.
We may process data about your use of our website and services ("usage data"). The usage data
may include your IP address, geographical location, browser type and version, operating system, referral source,
length of visit, page views and website navigation paths, as well as information about the timing, frequency and
pattern of your service use. This usage data may be processed for the purposes of analysing the use of the
website and services. The legal basis for this processing is our legitimate interests, namely monitoring and
improving our website and services.
We may process your personal data that are provided in the course of the use of our services ("service
data"). The source of the service data is you or your employer. The service data may be processed for
the purposes of providing our services and communicating with you. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website and business.
We may process information contained in any enquiry you submit to us regarding products and/or services
("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and
selling relevant products and/or services to you. The legal basis for this processing is providing project
support & quotation documentation.
We may process information that you provide to us for the purpose of subscribing to our email notifications
and/or newsletters ("notification data"). The notification data may be processed for the
purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is
the performance of a contract between you and us and/or taking steps, at your request, to enter into such a
We may process information contained in or relating to any communication that you send to us
("correspondence data"). The correspondence data may include the communication content and
metadata associated with the communication. The correspondence data may be processed for the purposes of
communicating with you and record-keeping. The legal basis for this processing is our legitimate interests,
namely the proper administration of our website and business and communications with users.
In addition to the specific purposes for which we may process your personal data set out in this Section 2, we
may also process any of your personal data where such processing is necessary for compliance with a legal
obligation to which we are subject.
Providing your personal data to others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our
ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in
In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your
personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject,
or in order to protect your vital interests or the vital interests of another natural person.
Retaining and deleting personal data
This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we
comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for
that purpose or those purposes.
Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention
is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
In this Section 6, we have summarised the rights that you have under data protection law. Some of the rights
are complex, and not all of the details have been included in our summaries. Accordingly, you should read the
relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
the right to access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to complain to a supervisory authority; and
the right to withdraw consent.
have the right to confirmation as to whether or not we process your personal data and, where we do, access to
the personal data, together with certain additional information. That additional information includes details of
the purposes of the processing, the categories of personal data concerned and the recipients of the personal
data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your
personal data. The first copy will be provided free of charge, but additional copies may be subject to a
You have the right to have any inaccurate personal data about you rectified and, taking into account the
purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those
circumstances include: the personal data are no longer necessary in relation to the purposes for which they were
collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct
marketing purposes; and the personal data have been unlawfully processed. However, there are certain general
exclusions of the right to erasure. Those general exclusions include where processing is necessary: for
exercising the right of freedom of expression and information; for compliance with a legal obligation; or for
the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances
are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer
need the personal data for the purposes of our processing, but you require personal data for the establishment,
exercise or defence of legal claims; and you have objected to processing, pending the verification of that
objection. Where processing has been restricted on this basis, we may continue to store your personal data.
However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of
legal claims; for the protection of the rights of another natural or legal person; or for reasons of important
You have the right to object to our processing of your personal data on grounds relating to your particular
situation, but only to the extent that the legal basis for the processing is that the processing is necessary
for: the performance of a task carried out in the public interest or in the exercise of any official authority
vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an
objection, we will cease to process the personal information unless we can demonstrate compelling legitimate
grounds for the processing which override your interests, rights and freedoms, or the processing is for the
establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including
profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal
data for this purpose.
To the extent that the legal basis for our processing of your personal data is consent, and such processing is
carried out by automated means, you have the right to receive your personal data from us in a structured,
commonly used and machine-readable format. However, this right does not apply where it would adversely affect
the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a
legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in
the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the
right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the
You may exercise any of your rights in relation to your personal data by written notice to us.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to
a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser
requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web
browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information
that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
website for you;
Cookies used by our service providers
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website
use by means of cookies. The information gathered relating to our website is used to create reports about the
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from
browser to browser, and from version to version. You can however obtain up-to-date information about blocking
and deleting cookies via these links: