AI Testing & Validation

Validating AI models and systems for organisations, across accuracy, reliability and deployment readiness throughout the full AI delivery lifecycle.

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Providing the assurance organisations need to deploy AI with confidence, across model validation, independent assurance and production monitoring.

AI systems fail differently from conventional software. Errors are probabilistic, outputs can drift over time and the consequences of poor model behaviour in production can be difficult to detect and harder to explain. We help enterprise and public sector organisations validate AI models and systems before deployment and monitor their behaviour once live, providing the assurance needed to deploy AI with confidence.

We work with organisations building AI internally and those procuring AI systems from third parties, from validating a model ahead of its first production deployment to providing independent assurance on an AI system being delivered by an external supplier. Our AI testing and validation services are designed around your model architecture, your data environment and the performance and governance standards your organisation needs to meet.

We deliver AI testing and validation engagements from initial scoping through to evaluation, reporting and ongoing monitoring, working closely with your data science, engineering and governance teams throughout.

Every engagement begins with a structured scoping phase to understand the AI system under evaluation, the data it operates on, the decisions it informs and the performance standards it needs to meet. We define the evaluation framework, agree the metrics that will be used to assess model performance and identify the risk areas that require the most rigorous testing before any evaluation begins.

Model evaluation covers accuracy, reliability and consistency of outputs across the full range of conditions the system will encounter in production. We test against held-out data, evaluate performance across relevant subgroups and assess how models behave under edge cases and adversarial inputs. Where fairness, bias and explainability are in scope, we apply structured evaluation frameworks to assess model behaviour against defined criteria and regulatory requirements. We help organisations understand where their AI systems sit within emerging regulatory frameworks, assess the testing and validation requirements those frameworks impose and build the evidence base needed to demonstrate compliance.

For organisations procuring AI systems from third parties, we provide independent validation of model performance, data handling practices and the claims made by suppliers about system capability, giving procurement and governance teams an objective assessment before acceptance.

Where AI systems are already in production, we design and implement monitoring frameworks to track model behaviour against defined performance metrics, detect drift and degradation early and provide the audit trails that regulated industries and public sector programmes require. Monitoring is configured to surface issues clearly and trigger appropriate review processes without requiring constant manual oversight.

Findings are presented in structured reports designed for both technical and non-technical audiences, with clear assessments of model performance, identified risks and specific recommendations for improvement or remediation.

£3.5 billion

Commodity contracts and services supported for one of the world's largest agricultural organisations

£317 million

Funding allocation managed each year for the nation’s largest funder of health and care research

2.5 million

Pupils tracked across 12,000 UK wide schools

£170 million

Annual sales supported through a knowledge management platform for a global manufacturer

Validating AI models and systems across accuracy, reliability and deployment readiness

From model validation and independent AI assurance, to production monitoring, LLM red teaming and ongoing evaluation of AI behaviour in live environments.

Model Validation and Evaluation

Validating AI model accuracy, reliability and deployment readiness before go-live, testing performance across real-world conditions and assessing behaviour against defined performance and governance criteria.

Independent AI Assurance

Providing independent validation of AI systems being procured or delivered by third parties, giving procurement and governance teams an objective assessment of model performance, data handling and supplier claims before acceptance.

Production AI Monitoring

Designing and implementing monitoring frameworks to track AI system behaviour in production, detecting drift and degradation early and maintaining the audit trails that regulated industries and public sector programmes require.

LLM Red Teaming

Stress-testing large language models against adversarial inputs, prompt injection, jailbreaking attempts and other attack vectors to identify vulnerabilities and validate that models behave safely and as intended in production environments.

Using industry standard tools and technologies

From Promptfoo to our own internally developed LLM evaluation framework, we use the latest, industry-standard tools and proprietary capability to validate AI models and systems across accuracy, reliability and deployment readiness.

Delivering AI testing and validation for organisations across industries

From validating machine learning models ahead of production deployment, to providing independent AI assurance for public sector procurement programmes.

Northern
A WhatsApp travel chatbot for live train information across 2,500 stations

Northern Trains is a train operating company that provides services across the North of England. With over 500 calling stations, the company connects major cities like Manchester, Leeds and Newcastle. The company plays a crucial role in facilitating transportation and commuting for thousands of passengers every day.

Food Manufacturer
AI image recognition to identify products within supermarkets

A UK-based large food manufacturer, established for over 100 years, providing products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes.

STERIS
ML dosage predictor to optimise the sterilisation of 1,000 products per week

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention, focused primarily on healthcare, pharmaceutical and medical device customers, with more than 17,000 associates worldwide.

Nationwide Energy Provider
ML models to detect inaccurate or overestimated energy bills

A nationwide energy provider who specialises in supplying energy to a wide range of businesses with a UK-based team, from SMEs through to large national chains, knowing what energy challenges businesses face and how to support them.

Tom Broadbent, AESSEAL plc

The way that we work is that we are subject matter experts, we know our business, we know our customers, we can then have that conversation with the team at Audacia. It is very much a collaborative 2 way process and the level of communication is just fantastic.

- Tom Broadbent, AESSEAL plc

Our latest insights in software testing and quality assurance

Insights on the latest industry developments, testing practices and technology advancements in software quality across enterprise and public sector delivery programmes.

What AI-Assisted Engineering Means for Software Testing
What AI-Assisted Engineering Means for Software Testing

AI coding tools are now embedded in most development workflows, but AI-generated code introduces more security vulnerabilities, duplication and critical defects than human-written code. This article examines the risks and the testing and governance practices engineering leaders need to capture the productivity benefits without accumulating quality debt.

Non-Functional Testing in the Cloud-Native Era
Non-Functional Testing in the Cloud-Native Era

Cloud-native architectures have changed the landscape of software quality. This article examines the five dimensions of non-functional testing that matter most in cloud-native environments: performance, resilience, security, observability, and accessibility, and what engineering leaders need to consider to address them.

Testing AI: How to Effectively Evaluate LLMs
Testing AI: How to Effectively Evaluate LLMs

This article examines why traditional software testing falls short for LLM-powered systems and what organisations need to do differently. It covers the scale of the hallucination problem, evaluation approaches for RAG and agentic AI systems, the emerging regulatory requirements around AI testing, and how engineering leaders can build the evaluation capability needed to deploy AI responsibly.

Talk To Us

As a first step in the process, we offer a free consultation around your current setup. We'll discuss your challenges and goals and see whether we could be a good fit for delivery.

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George Thomson Story Homes

They are a key business partner because of their high-quality work and its impact on our business. Our organisation believes that quality is key, and we’ve found that Audacia buys 100% into that. They always try to meet our requirements, no matter how challenging.

George Thomson, Story Homes