Agentic AI

Partnering with organisations to design, build and deploy AI agents that take action, automate complex workflows and deliver decisions at scale.

O2National Institute for Health ResearchScaniaPersmmonADMBellwayPfizerBritish Gypsum

Trusted by organisations to design, build and deploy agentic AI systems that execute complex workflows, coordinate across systems and deliver decisions at scale.

We build, run and support agentic AI systems for large-scale enterprise and public sector organisations operating in complex environments, executing multi-step workflows, coordinating across systems and completing complex tasks with minimal human intervention.

From automating document-intensive back-office processes to deploying agents that triage, route and resolve operational decisions, we deliver agentic solutions that are production-ready, auditable and built to scale. Our work spans enterprise technology functions and public sector programmes where accuracy, governance and reliability are held to the highest standard.

We deliver agentic AI from initial scoping through to production deployment and ongoing support. Every engagement begins with a structured discovery phase, working with your technical and operational teams to map the workflows, data sources, system dependencies and human touchpoints that will define your agent architecture. We identify where automation will deliver the greatest impact, where human oversight is required and where the boundaries of autonomous action need to be clearly defined before a single line of code is written.

From there, we design and build agents that integrate directly with your existing systems, including APIs, databases, internal tools and third-party platforms. We apply human-in-the-loop design principles throughout, ensuring agents escalate appropriately, operate within defined parameters and produce outputs that are traceable and explainable.

Governance and risk management are embedded into delivery from the outset. We work with your teams to establish the approval workflows, escalation thresholds and audit trails that regulated industries and public sector programmes require. Agents are tested against failure scenarios and edge cases before deployment, with clear rollback procedures in place.

Post-deployment, we provide ongoing monitoring, performance evaluation and iterative improvement. We track agent behaviour against defined success metrics, identify drift early and work with your teams to refine and extend capability as your requirements evolve. Our support model is designed for organisations that need agentic AI to remain reliable, compliant and effective over the long term.

£3.5 billion

Commodity contracts and services supported for one of the world's largest agricultural organisations

£317 million

Funding allocation managed each year for the nation’s largest funder of health and care research

2.5 million

Pupils tracked across 12,000 UK wide schools

£170 million

Annual sales supported through a knowledge management platform for a global manufacturer

Supporting organisations to automate complex operations through agentic AI

From orchestrating multi-step workflows to deploying agents that coordinate across systems and complete complex tasks with minimal human intervention.

AI Agent Design and Build

We scope, design and build purpose-built AI agents for specific business processes and operational workflows designed around your data, your systems and the outcomes that matter most to your organisation.

Orchestration and Integration

We connect agents to your internal systems, APIs, databases and third-party tools so they can retrieve information, take actions and complete tasks end to end.

Governance and Control

We build human-in-the-loop frameworks, escalation logic and evaluation systems into every deployment, with agents operating within defined boundaries, with full auditability and monitoring.

Using industry standard tools and technologies

From Microsoft Agent Framework and LangChain, to Azure AI Foundry and Copilot Studio, we use the latest, industry-standard technologies to build, run and support agentic AI systems at scale.

Delivering agentic AI solutions for organisations across industries

From automating complex operational workflows across departments, to deploying intelligent agents across transformation programmes.

The National Institute of Health Research
Leveraging AI to transform medical research dissemination

The National Institute for Health Research (NIHR) is the nation’s largest funder of health and care research. With a mission to improve the health and wealth of the nation through research, the NIHR works in partnership with the NHS, universities, local government, other research funders, patients and the public to deliver and enable world-class research that transforms people’s lives, promotes economic growth and advances science.

Nationwide Energy Provider
ML models to detect inaccurate or overestimated energy bills

A nationwide energy provider who specialises in supplying energy to a wide range of businesses with a UK-based team, from SMEs through to large national chains, knowing what energy challenges businesses face and how to support them.

Food Manufacturer
AI image recognition to identify products within supermarkets

A UK-based large food manufacturer, established for over 100 years, providing products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes.

Tom Broadbent, AESSEAL plc

The way that we work is that we are subject matter experts, we know our business, we know our customers, we can then have that conversation with the team at Audacia. It is very much a collaborative 2 way process and the level of communication is just fantastic.

- Tom Broadbent, AESSEAL plc

Our latest insights in AI and machine learning

Insights on the latest industry developments, technology advancements and practical applications of AI across enterprise and public sector organisations.

Audacia Highly Commended for AI Company of the Year at the British Data Awards 2026
Audacia Highly Commended for AI Company of the Year at the British Data Awards 2026

Audacia awarded Highly Commended for AI Company of the Year at the 2026 British Data Awards in recognition of Audacia’s track record of responsible, collaborative AI delivery across regulated and complex industries.

Enterprise Data Foundations: The Determinant of AI at Scale
Enterprise Data Foundations: The Determinant of AI at Scale

Most enterprise AI projects stall not because the model fails, but because the data underneath is incomplete or inaccessible. This article sets out the five dimensions of AI data readiness, examines how data debt compounds across initiatives, and explores the architectural patterns that allow organisations to scale AI.

Why AI Projects Fail to Scale: The Five Root Causes
Why AI Projects Fail to Scale: The Five Root Causes

More than 80% of AI projects fail which is twice the rate of non-AI IT projects. This article explores the five reported consistent root causes of this failure: starting with technology instead of a business problem, weak executive sponsorship, poor data readiness, no path to production, and treating AI like a traditional IT project.

Sarah Thorp, The National Institute of Health Research (NIHR)

From start to finish the working relationship between Audacia’s team and ours was productive from the iterative development approach, meaning we worked in shorter time frames but increased levels of communication to ensure all updates were reviewed quicker. Audacia’s end platform delivered on all aspects.

- Sarah Thorp, The National Institute of Health Research (NIHR)

Talk To Us

As a first step in the process, we offer a free consultation around your current setup. We'll discuss your challenges and goals and see whether we could be a good fit for delivery.

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IT Director Leading Appliance and Electronics Retailer

They had a great culture and pragmatic approach, challenging us to think about the data strategy rather than fixing just a short term problem.

IT Director, Leading Appliance and Electronics Retailer